In Cortinadecor we offer the maximum of facilities to our clients in the purchase of our
products. That is why we have implemented a new service, the
The CortiSeguro is an insurance free and exclusive of Cortinadecor, with which you
We guarantee the arrangement of your curtain or blind, or the manufacture of a new one for free
any. You will only have to pay the difference in price in case the measures are
higher than the ones you requested, and the shipping costs.
You must bear in mind that the Corti-Seguro replace the wrong product by
another of thesame characteristics of your initial order, in no case
will return the cash in the product, nor can change the type of fabric or color
of the same.
What products have Corti-Seguro?
The products marked with this icon are guaranteed by this insurance.
------------ Frequent questions
Do I need the Corti-Seguro?
Cortinadecor has measurement guides for each product with the necessary information to
that the use of this insurance is not necessary.
Even so, we can always have the doubt of not having done the whole process correctly by being
a product so personalized. This is why this insurance gives you peace of mind and guarantees
necessary for you to be totally satisfied with your online purchase.
What does my insurance cover?
CortiSeguro ensures the replacement of a maximum of 4 products per order.
Covers repair and / or manufacturing, except for products with a size greater than
Initial order for which the difference will be paid.
Example: If you requested an item of Width 100 x Height 100 and the measurements you need is 120 x
120, you will only pay the cost of 20cm more.
What does my insurance NOT cover?
Tissue changes, Color, mechanisms or terminations selected in your initial order.
Likewise, it does not cover the return in cash of the cost of the wrong product.
The Cortiseguro is only valid for orders placed in the Iberian Peninsula, it remains
What is the deadline to use my insurance?
If you need to use this insurance, remember that you have
15 days from receipt
of your order to manage your return. Once exceeded
the term, your insurance will have expired.
El plazo de los arreglos de los productos que necesitan Cortiseguro está estimado entre 10 y 15 días hábiles.
How to use my insurance?
In the event that you need to use this insurance
Deberá rellenar esta consulta, indicando CortiSeguro y el número de pedido.
Nuestro personal se pondrá en contacto para concretar los cambios y gestionar las modificaciones
en la mayor brevedad posible.
The measurements made by our installers that you modify, will remain
exempt from Corti Seguro. The budgets made by the commercial department will remain
exempt from the Corti Seguro.
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