Warranties

At Cortinadecor, we want buying your made-to-measure curtain or blind to be easy, convenient and worry-free. That’s why we have created Cortiseguro, an exclusive benefit so you can place your order with complete confidence.

We know that taking measurements can raise doubts. That’s why, if when you receive your product you realise you have made a mistake with the measurements, you don’t need to worry: with Cortiseguro, we help you solve it.

Thanks to this free insurance, you can correct the measurement error and receive the product adjusted to the new dimensions for only €12.90.

If the new measurements are larger than those of the initial order, you will only have to pay the €12.90 service fee plus the corresponding price difference.

Cortiseguro applies to the original product in the order and allows it to be replaced with another product with the same characteristics, keeping the same fabric, colour and finish initially selected. It does not include a cash refund or changes of model, fabric or colour.

With Cortiseguro, buying made-to-measure is much safer: if you make a mistake when measuring, we give you a simple, fast and affordable solution.

More information Cortiseguro

All the products we offer are fully guaranteed for the first 3 years , any of the accessories for the operation or installation of our blinds, curtains, Japanese panels, vertical slats, Venetian blinds or mosquito nets.

In Cortinadecor we offer you the possibility of replacing any mechanism of your curtain or blind even if it is out of warranty and as long as it is one of our products, giving you the possibility of replacing the damaged part without having to change the whole curtain or blind.

Any product that has been tampered with by the customer before being returned or replaced is exempt from warranty.